Worldwide Collect Calls via Skype

According to the Wikipedia list there are 206 sovereign states worldwide. Even for a big company it would be hard to manage toll free numbers for all of these countries. So, we decided to provide our Collect Calls via Skype, as well.

This means, you can reach our call center agents from all over the world. All you need is a Skype account, a mobile device and a stable internet connection.

Preconditions for Collect Calls via Skype worldwide

  • Skype-Account
    If you don’t have already, you can register for Skype at www.skype.com.
  • Skype-Software
    You will find the suitable app for your device here.
  • Wifi / internet access
    Last but not least, you will need Wifi for this application.

How to make Collect Calls via Skype

To make Collect Calls via Skype is really easy:

  1. Click the Skype-button at our website.
    (To get this service into you Skype-Favorites, please add the UserID “www.collect-call.eu” at your Skype-account.)
  2. Wait until you get connected with one of our agents.
  3. Follow the agent’s instructions.

Some advice

  • Add our Skype account to your Skype contact list – so saved this contact for future needs.
  • Of course you can reach us via Skype from the countries for which we have toll free numbers as well.

As usual: Have a nice trip wherever you are!

Best regards,

Frank

International Collect Calls

Online for more than 10 years we provide you with transparent and reliable international operator services, such as International Collect Calls, Credit Card Calls or Third Party Billing Calls.

You can reach our agents via toll free number from a lot of countries worldwide.


Our Services

Collect Calls / Reverse Charge Calls

Make telephone calls within or to the USA or Canada (landline and mobile) at the called party's expense.
Our operators attempt your call and connect you, if the assumption of costs is accepted.

Third Party Billing Calls

Make telephone calls worldwide at a third party's expense.
Our operators attempt your call and connect you, if the assumption of costs is accepted.

Credit Card Calls

Make telephone calls worldwide, pay with your credit card.
Our operators validate your credit card and connect you with your destination.

24/7/365 at your service

Monday to Sunday, 24 hours a day, 7 days a week, 52 weeks a year! Our call center agents are always happy to help you.

Multilingual Operators

Your native language is not English? That is no problem. Our call center agents speak your language.

Automated Operator Services

Even in case all our agents are busy, some of our services are usable for you as an automated operator service.


How it works

Using our services is very easy:

  1. Choose the toll free number of the country you call from.
  2. Dial the number.
  3. Follow the instructions of the operator.

Our agents are happy to help you!

A country is not listed?

Actually we provide toll free numbers at several countries all around the globe from where to call our international operators. If you are missing a number on the list, please drop us a line. We will verify how we can help you.

Business Opportunities

We are always open for new business challenges and different types of cooperations. Our services might extend or complete your product portfolio. By different use cases we will show you how a cooperation could work for you.


Payphone Provider

Payphones and telephones boxes often characterize the landscape of a country or a city. E.g. the red British phone boxes are famous all over the world. 

The history of phone boxes is quite diversified: In the past, coins were the only way to make a call in a phone box. Later, phone boxes that accpeted telephone cards or credit cards were implemented everywhere - even text messages or photos could be transmitted in many phone boxes. Every once in a while former phone boxes became internet terminals - so that today phone boxes celebrate  a comeback as WLAN hotspots. 

Some of the traditional services yet are still alive, such as Collect Calls, Credit Card Calls and others such as toll free services. Predominantly in touristic areas (e.g. airports or train stations) those services are offered via public phones. 

Are you running public phones? We would be happy to offer you and your customers our services. 

 


Hotels

Collect Calls are often promoted within hotel room brochures. Sometimes the information is also given on the hotel phone itself, promoted by tendcards or by a short key on the phone. Still, Collect Calls are a welcome service appreciated by travelling and domestic Americans.

We can offer our services within your house. We can simply provide you our toll free numbers or marketing materials such as brochures or business cards.


Inquiry Services / Call Center

Call Centers or Inquiry Services usually provide information and might forward callers to the recipients they ask for.

Collect Calls (Reverse Charge Calls), Credit Card Calls or Third Party Billing Calls are usually not part of the portfolio of an Inquiry Service. These services are very complex and cost-expensive.

At this point we can appear as a service partner. Simply forward requests you cannot handle to our call center and cause a win-win-situation.


Travel Agencies

Mobiles and smart phones made it very easy to communicate while being on holiday or abroad. Nevertheless Collect Calls are an useful service i.e. for reasons of danger or emergency.

Through a Collect Call you can get in touch with your family, your bank or your insurance if needed when no own telephony device is available for any reasons, because i.e. it has been stolen. A toll free number for an international operator assisstance service should be part of any vacation documents.

 


Any other idea?

You would like to cooperate with us? Take the ideas above as a suggestion. We are open for any of your ideas as well.

Please let us know how we can help each other and drop as a line.

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