This page is a collection of frequently asked questions concerning our services:
What is a Collect Call?
Generally speaking, a Collect Call is a telephone call. The speciality about it is that the receiving party pays for the call. In the UK it is known as ''reversed charges call'; the German pendant is the so-called ''R-Gespräch''. Learn more reading the corresponding Wikipedia article.
Can I place a Collect Call to anywhere in the world?
Unfortunately not. At the moment, you can only place a Collect Call to the United States and to Canada. But for calls to other destinations we can offer you the following solutions: You could either charge the call through a credit card or through a third party's telephone bill (within USA or Canada).
Why can't I utilize the Toll-Free number using a pay-phone?
Some payphone providers have blocked their telephones for toll-free numbers, but since the connection is free, you can use a hotel telephone, or a friend's private telephone.
What do I have to pay for placing a Collect Call?
The costs for a Collect Call are subject to your current location in the world and the destination you are calling. Just consult the operator free of charge.
What other options do I have besides placing a Collect Call?
If you do not want to use the Collect Call facilities, you can pay for the call using a major credit card, AT&T card, or charge the call to a third party.
Does my bank accept Collect Calls?
That depends on your bank. We have listed a series of banks that do accept Collect Calls on our 'Service' page. However, you should ask your bank whether Collect Calls are accepted or not. If they do so, a note on this website will be greatly appreciated.
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